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General

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What is Join Dutch?

Join Dutch is  the Netherland based online  language school offering  newcomers the  Dutch language courses  and  preparation for integration exams.

I want to know more about your courses.

We have two types of courses:

1.Dutch language proficiency courses:

Beginner A1

Elementary A2

Intermediate B1

Upper-Intermediate B2

2. Exam  preparation courses :

Basic Civic Exam

Inburgering Exam A2

Inburgering Exam B1

ONA

What kind of study options do you offer?

We offer 1+1 courses with tutors and selfstudy option.

What is the target group for Join Dutch courses?

Our courses are designed both for adults, teens  and children.

My question is not listed.

You can always  email us , write a whatsapp message  or make a phone call.

1+1 classes

Who are your tutors?

Our tutors are highly skilled multilingual professionals working both in the Netherlands and  other countries.They teach Dutch in English,Spanish,Turkish,Azerbaijani,Ukranian and Russian.

How long are your 1+1 courses?

We have different packages for different 1+1 courses. They vary between 12 – 48 lessons.

Do you offer free trial lesson with the tutor?

Sure! First, you need to  fill  a special form by clicking the “Try for free/1+1” button in menu. You will be contacted by one of our tutors soon by WhatsApp to choose a convenient time for the test lesson. After, you will be sent a Zoom invitation. The duration of the trial lesson is 30 minutes.

What kind of content do you use in your 1+1 lessons?

We teach using  various books and  digital learning technologies: slides, videos,audios,tests and puzzles.

What time do classes start?

Classes start a time you choose and agree with the tutor. As we communicate with the students living in different countries of the world,we adapt to the schedule that is convenient for you.

Do I need to buy a book for 1+1 lessons?

No.All materials are free and included into the course.

Is there any homework after each lesson?

Sure, there is.

Do you offer company courses?

Yes.We do.

What is your cancellation policy?

1.You may cancel a lesson by giving at least 24 hours prior notice to the tutor in which case no tuition fees will be incurred.

2.Lessons not attended by the student without giving 24 hours prior notice to the tutor will be charged at the full rate. 

3.The tutor may cancel a lesson by giving 24 hours prior notice to the student in which case no fees shall be incurred. The tutor shall reschedule the appointment at a time agreeable to both parties, failing which the student shall be refunded  with such a missed lesson fee. 

4.No adjustment will be made for time lost because of late arrival or lack of internet by the student.

5.Any  time lost because of the late arrival or lack of internet by the tutor shall be compensated for by extending a lesson by mutual agreement and by such amount of time that was lost.

6.Cancelling the whole course prematurely does not under any circumstances mean that the student can claim a refund of the fee for the chosen course.

Selfstudy courses

Why to choose selfstudy option?

• Start right away.After subscription you can immediately get started.
• No classes with fixed schedules. 
• You will study in a smart way that is 100% focused on language profieciency or/and the exams.
• You will learn the most important  techniques and strategies, giving you full confidence. 
• You will be able to keep track of your personal study progress. This helps keep you motivated and gives you structure in your studies.
• You don’t need expensive classes, books and private tutors. Studying online is easier, and you save money, too.
• Built-in dictionary and translator; vocabulary drill mode
• Interactive, exciting exercises
• Automatic exercise checking

How all it works?

Choose  selfstudy option from menu,choose your course  and make the  payment.You will get an email with   your personal login, password and link to the platform. Enter the platform using your personal login and password and start your study.

What kind of selfstudy courses do you offer?

We offer exam preparation courses:

Basic Civic Exam

Inburgering Exam A2

Inburgering Exam B1

How long is subscription period?

6 months

Do you offer free trials?

Sure! Go to  “Selfstudy” option inside of  “Try for free” menu button,choose the relevant course and test the trial.

What kind of content do you use in your selfstudy courses?

Each selfstudy course contains:

•  lesson videos
• exam questions
• explanation of answers
•  practice exams
• vocabulary exercises
• grammar exercises

How close is the material to the actual Inburgering exam?

Very close. The metrics have been used that ensure the difficulty and types of questions match those on the actual test.

Can I use my mobile phone for selfstudy lessons?

Yes, you can.Lessons are available on all devices.The platform will automatically adapt to your smartphone or tablet to ensure a seamless experience.

What is your cancellation policy?

Selfstudy courses cant be cancelled.

Payment

When do I have to pay for a course?

In general, there is a week payment period. All payments must be made before the course starts.

How can I pay?

Both for 1+1 classes and selfstudy courses you can pay  with your debit or credit card by clicking “Buy a course” button. For more detailed information, please check the page of each specific course.

I still do not have access after payment.

 Simply contact us and we will fix this manually. But please note that if your payment went through, you will always get an email. On other occasions, the payment did not go through and the user might assume it did. Check if your credit card was charged or you got an email about the transaction, contact us and we will fix the issue asap.

Are my card details secure?

Yes.Stripe handles credit card payments for our site and is the industry leader in secure online payments. We do not see or store your credit card details on our servers. They are secured by Stripe. 

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